| A1. |
I keep getting "your login has expired". |
| Our system uses a timer, if you haven't used your account for more then 10 minutes while logged in it will automatically log you off the site. Clean your cache and log back in. |
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| A2. |
I've registered and I haven't received my login details |
| Once registered you should receive your login details including your password to your email address automatically. If you haven't received your login details within 5 minutes, then you may have entered your email address incorrectly. Please visit our 'contacts' page informing us of your email and the username you used, we can then reset your account using the correct information and also send you your login details. |
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| A3. |
I've forgotten my login details how can I retrieve them? |
| Please visit the 'Login' page where you see a password forgotten link, enter your email address and your login details will automatically be sent. |
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| A4. |
How much do I have to pay to put “My Autobiography” on this site? |
| To view our price structure please visit our 'register' page. |
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| A5. |
What’s included in my membership? |
| To view a full listing of features available to members please visit the 'register' section. |
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| A6. |
How long will it take to create my entry on the site? |
| This will take a few minutes as we provide you with carefully worded questions to assist you. |
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| A7. |
Can I alter my record on the site? |
| Once logged in to your account you can delete or amend your details at anytime without any extra charge. |
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| A8. |
Can anyone else see my personal autobiography/details? |
| The members area of our site is password-protected so no other person can access your profile. |
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| A9. |
How do I search for a personal website within the DOM? |
| You can search for other Dairies on our web site using the search feature on our home page. |
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| A10. |
How will my autobiography be kept forever? |
| We will store your information on our servers for posterity. This will be paid for from part of your registration fee which is used specifically for this purpose. |
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| A11. |
What if I have a problem that is not listed? |
| If you are experiencing a problem with our site and your question is not answered here, then you can contact us via our contact form. |
